The ChatGPT excitement is real — but enterprise value from generative AI looks nothing like a chatbot. Here's where the genuine transformation is already underway.
Beyond the Chatbot Moment: Where Generative AI Is Actually Creating Enterprise Value
The Unglamorous Foundation That Makes Everything Else Work: Why Data Governance Deserves the Boardroom
AI gets the headlines. Data governance does the actual work. Here's why the least exciting discipline in enterprise technology is also the most important one.
Bridging the AI Gap: From Pilot to Production
Many enterprises are stuck in AI pilot mode due to three main hurdles: unreliable data stemming from weak governance, a talent shortage in data science, and outdated organizational structures. Successful AI adoption requires treating it as a transformation initiative, investing in data quality, and integrating AI teams with core business functions.
The InnerSource Movement: What Happens When You Apply Open Source Thinking Inside a Company
I led the InnerSource movement that enabled 200+ applications and built a discovery portal we open-sourced. Here's why it mattered and what it changed about how teams worked.
Asia’s First Customer Experience Center: How I Built the Room Where Millions in Sales Began
I established Asia's first Customer Experience Center — a space where CxOs came to reimagine their businesses using emerging technology. It facilitated $124M in sales. Here's how it worked.
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