Asia’s First Customer Experience Center: How I Built the Room Where Millions in Sales Began

I established Asia's first Customer Experience Center — a space where CxOs came to reimagine their businesses using emerging technology. It facilitated $124M in sales. Here's how it worked.

March 7, 2021 0

My Learning From: Scaling Up- How a Few Companies Make It…and Why the Rest Don’t

illustration of a four-step growth staircase representing People, Strategy, Execution, and Cash — the core framework from Scaling Up by Verne Harnish.

Verne Harnish's Scaling Up is a sobering read. Growth, it turns out, doesn't solve your problems — it amplifies them. Here's what the book taught me about building something that actually lasts.