I built a recognition programme that surfaced hidden talent and celebrated the values that actually drive good organisations. Here's why that mattered more than it might sound.
Asia’s First Customer Experience Center: How I Built the Room Where Millions in Sales Began
I established Asia's first Customer Experience Center โ a space where CxOs came to reimagine their businesses using emerging technology. It facilitated $124M in sales. Here's how it worked.
My Learning From: Blue Ocean Strategy – How to Create Uncontested Market Space and Make the Competition Irrelevant
Most companies compete harder in markets that are getting more crowded. Blue Ocean Strategy asks a different question entirely: what if you stopped competing and started creating instead?
We Open-Sourced the Way We Share Code Inside our Org โ And GitHub Featured It Twice
I led the InnerSource movement at SAP, enabling 200+ apps and building a discovery portal we open-sourced. GitHub featured it. Here's why we built it and what it changed.
My Learning From: Mindsharing- The Art of Crowdsourcing Everything
Lior Zoref didn't just write a book about crowdsourcing โ he crowdsourced the book itself. That's either a gimmick or a proof of concept. It turned out to be the latter.
My Learning From: Measure What Matters
John Doerr didn't invent OKRs. Andy Grove did. But Doerr brought them to Google โ and then wrote the book that taught the rest of the world why they work. Here's what stuck with me.
My Learning From: Start With Why – How Great Leaders Inspire Everyone to Take Action
Simon Sinek's central argument is simple and quietly radical: people don't buy what you do, they buy why you do it. The implications for leadership turn out to be significant.
My Learning From: Scaling Up- How a Few Companies Make It…and Why the Rest Don’t
Verne Harnish's Scaling Up is a sobering read. Growth, it turns out, doesn't solve your problems โ it amplifies them. Here's what the book taught me about building something that actually lasts.